Privacy Policy
Privacy Policy
This privacy policy outlines how Medikigai uses and protects any information that you give or share when you use this website. Medikigai is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Medikigai may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.
We may collect the following information:
- Name
- Contact information including email address
- Other information relevant to customer surveys and/or responses
Why we require and what we do with the information we gather
We require this information to understand your needs and provide you with a better service, and for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send emails about new services or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you. We may contact you by email, phone, fax, or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third-party partners for marketing or promotional purposes.
- We will never sell your information
Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, your likes, and dislikes, by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- If you have previously agreed to us using your personal information, you may change your mind at any time by writing to or emailing us at compliance@medikigai.com.
Consent for SMS Communication
We do not share or sell SMS opt-in or phone numbers for the purpose of SMS. Furthermore, we will not share your personal information to third parties unless we are required by law. We may use your personal information to send you information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Types of SMS Communications
If you have consented to receive text messages from Medikigai, you may receive text messages related to the reason for your outreach, patient statements or requests for medical records, as applicable.
Frequency of SMS Communications
You will not receive more than one SMS from us within a span of 48 hours.
Fees for SMS Communications:
Message and data rates may apply
Opt-in for SMS Communications:
You will receive SMS communications only if you have opted-in to receive SMS messages from us by checking the box on your website.
Opt-out for SMS Communications:
An opt-out language will always be sent to you,so you will always have the option to opt-out at any from our company’s SMS communication and no further communication will be sent to you, once you reply “STOP” to any of our messages.
SMS Terms
- SMS Consent Communication:
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. - Types of SMS Communications:
If you have consented to receive text messages from Medikigai, you may receive messages related to the following:- Our response to your outreach
- Patient statements
- Requests for medical records
- Conversation text purpose
- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week. - Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. - Opt-In Method:
You may opt-in to receive SMS messages from Medikigai in the following ways:- By submitting an online form
- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. - Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly
from us at www.medikigai.com or call us at 629-895-4982
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. - Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, you can reply with the keyword HELP. Or, you can get help directly from us at www.medikigai.com or call us at 629-895-4982.
Message frequency may vary
Other Terms
You may request details of personal information which we hold about you under the Data Protection Act 1998 by sending an email to compliance@medikigai.com. A small fee will be payable.
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy.
